Weekly Edition September 14, 2026 Charlotte, N.C.

AI IN MARKETING WEEKLY

Wake Forest University · School of Professional Studies
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AI in Marketing Daily

A short daily read on what moved in AI and what it means for marketers · weekday mornings, 8:45 ET

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Issue · September 14, 2026 · AI Search + Measurement

Ad buyers just made getting found inside AI answers their number one priority. A paper posted six days earlier says one check shows you two-thirds of the picture.

The IAB asked more than 200 brand and agency ad investment decision-makers where their focus is growing fastest. The top answer, at 76%, was optimizing content for AI-generated answers. It beat every other option on the list, and focus on using generative AI inside campaigns actually fell, from 78% in January to 69% now. Eighty-six percent say conversational AI is changing how they measure media. Forty-eight percent have landed on how.

Start with the forecast, because it's the good news. The IAB raised its 2026 U.S. ad growth number to 12.3%, up from the 9.5% it called in January. Social got revised up to 16.5%, connected TV to 15.6%, commerce media to 13.6%. Paid search got revised down, to 8.1%, which makes it the second-slowest growing digital line in the IAB's own table. Linear TV is still negative.

Now the part worth your morning. In January this industry's biggest question was how to use generative AI in campaigns. Eight months later that focus has dropped nine points while “how do I get found by it” jumped to the top of the list. Forty-four percent of buyers say adapting to AI-driven search is now their single biggest media investment challenge. Thirty-eight percent say they're worried about low-quality AI content polluting the places they buy.

So a lot of budget is about to go looking for an AI visibility tool. Which brings me to a paper that went up on arXiv on September 4, and I'd read it before you sign anything.

The setup is simple. Fifty questions. Six AI engines. Fifteen runs of each question on each engine, 300 question-engine cells in total, with 1,470 organizations pulled out of the answers. The question being tested: ask a model the same thing over and over, does it eventually run out of brands to name?

For five of the six engines, no. The five answering without web search were still producing brands they had never mentioned before on the fifteenth run, in 86 to 92 percent of cells. Only the one engine with retrieval turned on settled down, and even that one was still adding names in 64 percent of cells. The number to write down: a single run shows 62 to 77 percent of the brand set you'd see across five runs.

Then the author ran a control, and the control is the part I keep coming back to. He scored the exact same model responses a second way, against a fixed roster of brands instead of extracting whatever names appeared. The fixed-roster version produced flat, stable curves. Same responses. The stability came from the method, not the model.

Most AI visibility tools score you against a preset roster of competitors. That isn't a scandal, it's how they're built. But it does mean the reassuring flat line on the dashboard may be describing the list somebody typed in during onboarding. And I'll be straight with you about the source: this is a single-author preprint, it hasn't been peer reviewed, fifty questions is a small corpus, and the engines aren't named. Weigh it accordingly. The control experiment still holds up better than anything else I've read on this all year.

What it means Send your AI visibility vendor two questions this morning. How many runs per prompt? And open extraction or fixed roster? If they run each prompt once against a preset competitor list, you're buying a chart, not a measurement. A companion paper from the same author puts the bar for anything you'd set budget on at fifteen runs, while noting honestly that those tiers didn't transfer cleanly to independent data. And if you're the one reporting AI visibility upward, this is your cover for saying “directionally” instead of putting a decimal point on it.

76%of ad buyers name AI-answer optimization their fastest-growing focus, ahead of every other option (IAB, 200+ buyers)
86% / 48%changing how they measure media because of conversational AI, versus those who have settled on how
62–77%share of the five-run brand set a single query returns (arXiv:2609.05059, preprint)
Brand & Agency Spotlight

The answer layer trusts your customers more than it trusts your experts

On September 9 the IAB published a study of people who shop with AI, and the ranking inside it is the useful part. Asked which creators they trust, respondents put everyday consumers first at 52%, professional reviewers second at 43%, subject-matter experts third at 37%. Fifty-six percent prefer AI shopping recommendations that include creator perspectives, and 65% say credible creator reviews make them more confident in what the AI tells them. Among Gen Z and Millennials that preference runs to 65%, against 34% of Boomers. Read the base carefully though: all 2,200 respondents had already used an AI tool for shopping research in the prior three months, and the fieldwork was May 2026. That makes this a leading indicator, not a headcount of the general public.

What it means Your reviews, your UGC, your community threads: those stopped being social proof on a product page and became retrieval material for the thing that answers the question before anyone reaches your site. If review volume has been under-funded because it isn't a campaign, that math just changed.

In This Issue

Three More That Mattered

The cart · the agent's ID · the fake newsroom
E-Commerce + CX

The grocery cart moved into the chat window

On September 9 Instacart launched Clementine, an assistant that turns a conversation, a list, or a recipe into a cart. Two details matter more than the launch. There's a white-label version, Cart Assistant, already live at Food Bazaar, Heritage Grocers Group and Woodman's, with ALDI U.S., Harmon's, the Save Mart companies and Stew Leonard's named as coming. And a grocery conversation that starts in Claude, ChatGPT, Gemini or AI Mode in Google Search can be finished on Instacart. Instacart cites over 1.6 billion lifetime orders and a catalog above 2 billion items, and says early Clementine orders come in above its company-wide average basket of $115 as of June 30. That $115 is Instacart's overall figure, not Clementine's.

What it means If you sell a physical product, the fight moved off the results page. It's now whether the model reaches for your SKU on “gluten free” or “cheaper swap” or “something for four people on a Tuesday.” Pull your product feed this week and read it the way an algorithm would: dietary flags, pack size, substitution logic, ingredients. That used to be data entry. It's merchandising now, and it's cheaper than any media test you'll run this quarter.

Commerce + Payments

Three payment networks started building an ID card for shopping agents

Ant International, Mastercard and Visa said on September 10 they'll work toward common Know-Your-Agent standards: every agent traceable to a validated operator or cardholder, shared certification before an agent transacts, and continuous monitoring after. Read it for what it is. There's no published spec, no pilot volumes, no timeline, and the work runs through BuildFin.ai, an industry platform convened by the Monetary Authority of Singapore. The release also carries a projection of US$3 trillion to 5 trillion in agent-orchestrated consumer commerce by 2030, with no research firm attached to it, so treat that as the companies' own framing.

What it means Skip 2030 and ask one question today: do agent-initiated transactions get declined by our fraud rules right now? For a lot of retailers the answer is yes, and nobody in marketing knows, because a declined transaction doesn't appear in your dashboard as a fraud rule. It appears as AI referral traffic that browses and never converts, and you conclude the channel is weak when the door was locked.

Brand Safety + Org Strategy

Anthropic traced a network of 70 fake newsrooms back to an ad agency

Anthropic's September 2026 threat intelligence report describes an operation it labels GTG-54002, a commercial “influence-as-a-service” business: at least 8,913 articles in about 20 languages across roughly 70 fabricated news websites, amplified by 70 matching X accounts and more than 250 inauthentic commenting accounts. Anthropic says the operation shifted its political positions depending on who was paying, and attributes it to a France-based digital advertising agency. One of ours. The honest counterweight, in Anthropic's own words: they disrupted it early, most of the content drew little real engagement, and they rate it Category Two on the Brookings breakout scale, meaning it never escaped its own properties. Volume without an audience.

What it means Two things, both cheap. If you buy programmatic on the open exchange, ask for your inclusion list and actually read it, because roughly 70 synthetic newsrooms publishing at that rate is exactly what ends up on an allowlist nobody has reviewed in a year. And if you report share of voice or earned media, ask your monitoring vendor how it screens for synthetic outlets. Your counts have a hole in them.

The Marketer's Playbook

What To Do Monday Morning

Three moves with dates on them. None of them costs media money.

1 · TodayEmail your AI visibility vendor two questions: how many runs per prompt, and open extraction or fixed roster? One run against a preset competitor list is a chart, not a measurement. Ask them to show you an open-extraction run of the same prompts and see whether the picture holds.
2 · By FridayPull your product feed and audit it like a merchandiser, not a database admin. Dietary and attribute flags, pack size, substitution logic, ingredient detail. That feed is your shelf position inside every assistant your customer uses.
3 · Before Q4 spend commitsAsk payments or fraud whether agent-initiated transactions are being declined today, and ask your programmatic team for the inclusion list. Both are silent failures: one looks like a weak channel, the other looks like reach.

The buyer you're selling to August CPI landed Friday at 3.4% over the year, same as July, with core at 2.4%. But energy is up 16.3% over twelve months and gasoline is up 27.4%, and nobody experiences a core number at the pump. Michigan's preliminary September sentiment came in at 47.8, down from 51.7 in August and about 13% below a year ago, with year-ahead inflation expectations jumping from 4.0% to 4.6% in a single month. Here's the part I'd underline: current conditions barely moved, while expectations fell 11%. The consumer feels roughly okay about right now and considerably worse about next year. That is not the story the 3.4% headline tells, and it's the one that shows up in your Q4 conversion rate. Freddie Mac has the 30-year at 6.76%, up again. The Fed decides Wednesday.

Watch List & Sources

What I'm tracking into next week
  • 01 The FOMC decision Wednesday, September 16 at 2:00 ET, with August retail sales the same morning at 8:30. The target range has been 3.50% to 3.75% since July, and that July vote carried three dissents wanting a hike, which is unusual enough to watch. FOMC calendar · Census retail sales
  • 02 California SB 1000 is sitting unsigned on the Governor's desk with an urgency clause, which means it binds on signature and not on January 1. The enrolled text deletes the one-million-monthly-user threshold from the definition of a covered provider under the AI Transparency Act, so it reaches far more companies than the current law. Action deadline is September 30. If you produce AI-generated creative at any volume, watch this one daily. California Legislature
  • 03 The FTC's comment period on its proposed personalized pricing enforcement policy statement closes September 25. The Commission defines personalized pricing as using personal data to set prices according to what it believes an individual consumer is willing to spend, which is broad enough to reach dynamic offers and individualized discounting. FTC
  • 04 Colorado's revised ADMT and Chatbot Safety rules are due by September 23. If you run a customer-facing conversational agent, the Chatbot Safety Act requires age estimation, disclosure that the user is talking to AI, and an annual report to the Attorney General, with a January 1, 2027 compliance date. The revised draft tells you what that report has to contain. Colorado Attorney General

Every claim above traces to a primary source, and each story carries its own sources rather than pooling them. Where a figure is a company's own number or an unreviewed preprint, it says so in the copy. Past issues live in the archive, and the daily show is on the podcast page.

Four sourcing notes I owe you. The two arXiv papers are single-author preprints that have not been peer reviewed, and the brand study covers fifty questions with the engines unnamed. The IAB creator figures come from 2,200 people who had already used AI for shopping research in the prior three months, fielded in May, so they are not general-population numbers. The $3 trillion to $5 trillion agent-commerce projection carries no attribution in the release it appears in, so it is the companies' framing and nothing more. And Anthropic's 8,913 articles sound enormous, but Anthropic's own assessment is that the operation drew almost no real audience.

Pro Humanitate
A recurring close · The week, for humanity

Check Your Own Homework

Every story in this issue is the same story from a different angle. A measurement tool that shows a flat line because of how it was built. A payments rule that declines a customer and tells nobody. Nine thousand articles written for an audience that never came. And a survey showing an entire industry feeling confident about something it can't yet see.

None of that is a technology problem. Every one of them is a person deciding the number on the screen is the truth, and then not going to look.

People hear Pro Humanitate and assume it means being nice. It doesn't. It means knowing who you answer to. And in this job the honest answer is not the dashboard, and not the vendor, and not the quarterly number. It's the person at the end of the chain.

So my ask this week is small and a little boring. Pick one number your team reports with confidence and go find out how it's made. How many runs. Which roster. What the fraud rules do after dark. Who counts as a publisher. Ask the second question, the one underneath the chart.

Because at the end of every one of those numbers is somebody looking at a mortgage that went up again and prices they're bracing for, asking a chat window for help deciding. Sentiment fell to 47.8 this month and what fell hardest was how people feel about next year. They deserve better than a brand that mistook a clean chart for the truth.

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Human-centered AI in marketing. What actually shipped, and what to do about it Monday. Free, from Wake Forest University's School of Professional Studies.